You can cancel or reschedule your sauna session at no extra cost with at least 48 hours notice. Please log into your member account on the website to cancel/reschedule your upcoming bookings in this case. If you want to reschedule/cancel within 48-24 hours of your booking, we cannot guarantee credit, but we will do our best to fill your slot and offer a reschedule within the 4-week booking window—please email us in this case via hello@sawnaporthpoeth.com with your booking details (Full name, e-mail address, date/time and location of your booking). We are monitoring our emails from 9am-5pm. Unfortunately, we are unable to offer credit or rescheduling for cancellations made with less than 24 hours' notice. We do not provide credit for no-shows, but all sauna sessions are transferable. If you are unable to attend, you may gift your session to a friend or family member, ensuring they have read and accepted the waiver. ​​Please note that we cannot accept cancellations via social media.

To use the sauna you must be over 18 years of age. Health and Medical Conditions Sauna use and cold exposure may not be suitable for individuals with certain health conditions. You must not use the sauna if you suffer: high or low blood pressure or any heart or circulatory disorder or suffer from epilepsy or diabetes are pregnant or; are prone to dizziness or fainting

To use the Sawna Porth Poeth you must be over 18 years of age.

Swimwear is compulsory for all customers - nudity is not permitted in the sauna. We also ask that every customer sits on a towel at all times in the sauna.

We ensure the sauna is thoroughly cleaned at the beginning and end of each day, as well as between sessions, so every guest enjoys a fresh and relaxing experience. Our sauna is designed with proper ventilation and airflow, replicating an authentic Finnish sauna environment, and preventing it from becoming stuffy. For hygiene purposes, all guests must sit on a towel during their session.